Who We Are
Manovaani LLC ("Manovaani," "we," "us," or "our") is a coaching and Carnatic music practice based in Mercer Island, Washington. This Privacy Policy describes how we collect, use, disclose, store, and protect personal information that you provide through manovaani.com (the "Website") or in connection with our coaching or music-related services (collectively, the "Services"). By accessing or using the Website or communicating with us through the Website, you acknowledge that you have read and understand this Privacy Policy.
Information We Collect
We collect personal information that you voluntarily provide to us when you submit an inquiry, complete a contact form, request services, communicate with us by email or other means, or otherwise interact with us through the Website or Services. Such information may include your name, email address, telephone number, the nature of your inquiry, and any additional information you choose to provide. We may also maintain records of communications between you and us for administrative, customer service, and professional recordkeeping purposes. We do not intentionally collect sensitive personal information unless you voluntarily provide it in connection with a coaching inquiry or engagement.
We may use standard website analytics tools, including Google Analytics or similar services, to understand how visitors use the Website and to improve functionality and performance. These tools may collect information such as IP address, device type, browser type, pages visited, and general usage patterns. This information is used solely for internal business purposes and is not used for targeted advertising.
Scope of Information
Manovaani provides professional coaching and music-related services and does not operate as a healthcare provider. We do not intentionally collect health or medical information and do not use personal information for healthcare-related purposes. Information collected through the Website or Services consists primarily of contact information, communications, and information related to professional development and service delivery.
If individuals voluntarily provide health-related information in communications, such information will be handled in accordance with applicable law and the applicable coaching agreement, but Manovaani does not request or require such information to provide services.
Coaching services provided by Manovaani are professional development services intended to support personal and professional growth, leadership development, and self-reflection. Coaching services are not healthcare, therapy, psychological counseling, medical treatment, or crisis intervention, and do not involve diagnosis, treatment, or the provision of licensed healthcare services. Participation in coaching does not create a healthcare provider–patient or therapist–client relationship.
How We Use Your Information
We use personal information for legitimate business purposes related to operating our coaching and music practice. These purposes include responding to inquiries, scheduling and conducting coaching or music sessions, communicating regarding services or administrative matters, maintaining records necessary to manage our professional practice, complying with legal or professional obligations, protecting our legal rights, preventing fraud or misuse of our services, and maintaining the security and integrity of our systems.
We process personal information only for legitimate business purposes reasonably necessary to provide services and operate our business.
Cookies and Tracking Technologies
We may use cookies, analytics technologies, or similar tools to support website functionality, measure website performance, and improve user experience. These technologies may collect technical information about how visitors interact with the Website. We do not use cookies or tracking technologies for targeted advertising or behavioral marketing purposes.
You may control cookie settings through your browser preferences. Disabling cookies may affect certain Website features or functionality.
We may use your contact information to send communications related to services, scheduling, updates, newsletters, or other information relevant to our services. You may opt out of non-essential communications at any time by following unsubscribe instructions or contacting us directly.
Disclosure of Information
We may disclose personal information to third-party service providers that perform services on our behalf in the ordinary course of operating the Website or delivering the Services. Such service providers may include technology platforms, hosting providers, scheduling systems, communication tools, payment processors, professional advisors, or administrative service providers. These providers are permitted to use personal information only to perform services for us and are expected to maintain reasonable safeguards consistent with industry standards.
We may also disclose personal information if required to do so by law, court order, governmental request, or regulatory requirement, or if we believe in good faith that such disclosure is reasonably necessary to protect our legal rights, enforce agreements, prevent fraud, respond to security concerns, or protect the safety of individuals.
Third-Party Services and Website Hosting
Our contact forms may be hosted or processed by third-party service providers, including Google Forms (Google LLC), and information submitted through those forms may be transmitted to and stored within the systems of such providers. The Website is hosted using Firebase Hosting (Google LLC), which may log standard server access data as part of routine system operations. We select service providers that we believe maintain commercially reasonable safeguards; however, we do not control their independent privacy practices, and their handling of information is governed by their own privacy policies and applicable law.
Coaching Confidentiality and Professional Standards
Coaching services provided by Manovaani are conducted in accordance with generally recognized professional coaching standards and ethical guidelines, including those associated with the International Coaching Federation (ICF). Information shared during coaching sessions, whether by email, video conference, or other communication methods, is treated as confidential and will not be disclosed to third parties without your consent except as permitted or required by law, including circumstances involving legal obligations, court orders, or a reasonable belief of imminent risk of harm to you or others. Confidentiality obligations and limitations are governed primarily by the applicable coaching agreement entered into between you and Manovaani LLC.
In the ordinary course of providing professional services, we may create and maintain notes, records, or summaries relating to coaching sessions or communications. Such records are used solely for professional, administrative, and recordkeeping purposes and may be stored in secure electronic systems. From time to time, limited review of records may occur as part of professional supervision, credential maintenance, training, or audit processes conducted by recognized professional organizations, including the International Coaching Federation or similar credentialing bodies. Any such review is limited to what is reasonably necessary to satisfy professional requirements and is conducted in a manner reasonably intended to protect confidentiality to the extent permitted by applicable law and professional standards.
Technology, Communications, and Recordings
Coaching sessions and communications may be conducted using electronic communication platforms, including video conferencing, email, messaging applications, or other technology services. Such platforms may process or store communications as part of their normal operations. By participating in coaching sessions or communications, you acknowledge that electronic communications involve inherent privacy and security risks beyond our direct control.
If recordings are created with consent, they will be used solely for professional, administrative, training, or credentialing purposes and retained only for as long as reasonably necessary to support service delivery, professional standards, or legal obligations. Recording of coaching sessions will occur only with the participant's prior consent and in accordance with applicable law and the applicable coaching agreement.
Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of personal information.
Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including providing services, maintaining business records, complying with legal or professional obligations, resolving disputes, and enforcing agreements. Retention periods may vary depending on the nature of the information and applicable legal or professional requirements.
Sale or Sharing of Personal Information
We do not sell personal information, and we do not share personal information for cross-context behavioral advertising or targeted marketing purposes.
Your Privacy Rights
Subject to applicable law, you may have the right to request access to personal information we maintain about you, request correction of inaccurate information, request deletion of personal information, or withdraw consent to future communications. We may retain certain information as required by law, professional obligations, or legitimate business purposes. We will respond to verified privacy requests within the time periods required by applicable law and may request additional information to verify identity before fulfilling such requests.
You may also have additional privacy rights under the laws of your state of residence, including rights to request information regarding the categories of personal information collected, the purposes for which such information is used, and the categories of third parties with whom such information may be shared.
Washington State
Manovaani LLC is a limited liability company registered in the State of Washington, operating from Mercer Island, Washington State. Washington does not currently have a specific coaching licensure requirement. This practice operates in accordance with the ICF Code of Ethics and applicable federal privacy norms. If you have questions about your rights as a Washington State resident, please contact us at jayanthi@manovaani.com.
Children's Privacy
The Website and Services are intended for individuals eighteen years of age or older. We do not knowingly collect personal information from children under the age of eighteen. If we become aware that personal information has been collected from a minor without appropriate consent, we will take reasonable steps to delete such information.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy from time to time. Any changes will be effective upon posting the revised policy on the Website. Continued use of the Website after such changes constitutes acceptance of the updated Privacy Policy.
Contact
If you have questions regarding this Privacy Policy or wish to submit a privacy-related request, you may contact Manovaani LLC at jayanthi@manovaani.com. We will make reasonable efforts to respond to privacy-related inquiries within a commercially reasonable timeframe.